Terms & Conditions

Payment:

OFFICIALFUNDAMENTUM ( THORBJØRNER ApS) accepts online payments by Visa, Mastercard,  Visa Electron, American Express,Paypal.

The amount will be withdrawn from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or indicated by your order.

All amounts on the website are inclusive of VAT.

The website uses the following currencies for pricing:

Denmark – Kroner (DKK)

OFFICIALFUNDAMENTUM uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and can not be read by other third parties.

Delivery:

Delivery time for your order is 1-3 business days.

OFFICIALFUNDAMENTUM ( THORBJØRNER ApS) sends items with the following: PostNord

The prices are calculated by weight.

You will be able to choose between sending the package “without distribution” or “with distribution”.

You will always receive a track and trace number so you can follow your package, from our warehouse to your home.

Cancellation:

A full return of 14 days will be given to goods purchased on the website unless otherwise agreed or indicated by your order.

The 14 day period starts the day the order is delivered.

Any return costs are your responsibility.

Request for cancellation must be notified to us no later than 14 after the delivery and be received within 14 days after we are informed of your use of the cancellation right.

The wish for using the right of cancellation must be sent to mail marius@officialfundamentum.com

The notice must clearly present your wish for the right of cancellation.

Condition of the product when returned:

You are responsible for the deterioration of the value of the product due to handling otherwise than what is necessary to determine the nature, characteristics and function of the item. This means that you can try the item in the same way as if you were shopping in a physical store.

If the product is tested further than the description above, it is considered as used and of decreased value. This means that, in case of cancellation of the purchase, you receive a smaller amount or none of the purchase amount returned. It is up to OFFICIALFUNDAMENTUM to assess the condition of the product.

Warranty:

A 2 year warranty is granted on products in accordance with the Danish Procurement Act. The warranty applies to all errors in software, materials and fabrication. Complaints concerning errors and omissions must be notified to OFFICIALFUNDAMENTUM  in a timely manner after receipt of the goods. Here, max. two months as reasonable time unless otherwise agreed. We refund reasonable shipping costs. The complaint waives for improper or unusual operation of the product. OFFICIALFUNDAMENTUM covers the return costs reasonably. Upon return, the company is contacted:

OFFICIALFUNDAMENTUM ( THORBJØRNER ApS) 
Dytmærsken 10
8900 Randers C
TLF: +4551243244

Customer & Privacy Policy:

We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with OFFICIALFUNDAMENTUM, we need the following information:

. Name

. Address

. Phone number

. Email address

We make the registration of your personal information for the purpose of delivering the item to you.

The personal data are registered with OFFICIALFUNDAMENTUM and stored for up to five years after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done with your explicit consent so that you are informed of exactly what information is collected and why.

The director and staff of OFFICIALFUNDAMENTUM have access to the information that is registered about you.

The data controller in OFFICIALFUNDAMENTUM is:

We store and transmit no customer information encrypted.

When registered with OFFICIALFUNDAMENTUM, you are always entitled to object to registration. You also have the right to know what information is registered about you. You have these rights in accordance with the Personal Data Act, and any contact in this regard should be sent to contact@officialfundamentum.com

Cookies:

Cookies are used at www.officialfundamentum.com to optimize the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, the procedure of which depending on your browser.

Log Statistic: 

We use a log statistic at www.officialfundamentum.com , which means that a statistics system collects information that can provide a statistic of how many visitors we have, where they come from and where on the site it is left etc.

The log statistics are only used for optimizing OFFICIALFUNDAMENTUM website.

Complaints:

Complaints about products can be sent to:

Konkurrence- og Forbrugerstyrelsen

Carl Jacobsens Vej 35

2500 Valby

www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.

ec.europa.eu

In case of complaint, our email address must be stated: marius@officialfundamentum.com and the website you purchased the item on.

Further information about OFFICIALFUNDAMENTUM:

OFFICIALFUNDAMENTUM ( THORBJØRNER ApS)
CVR: 1017693243
Phone: 51 24 32 44
Address: Dytmærsken 10, 8900 Randers C